BofA or why my work life is a living hell

I can honestly say my time at Bank of America is coming to an end. I have worked there for almost 14 years and can say I am fucking tired of their shit. Back in December I was harassed by Candace and absolutely nothing was done. To have to see her every day pisses me off beyond belief. But my harassment has been business as usual for the last few years. Kyra used to spy on me and actually would surf my facebook page. Don't call me paranoid, she admitted it after accidentally emailing someone she didn't mean too. She said John Cameron told her too keep an eye on me as I was the "pulse of the building". Had nothing to do with union organizing I'm sure. 

Today was the straw that broke the camels back though. My customer wanted a manager and mine was standing next to me. Over and over this customer called me names for not getting her a manager while he refused to take the call. "We can de-escalate" is all I heard from him. Sorry policy states that if the customer wants a manager we MUST get them one, they cannot be denied. He still refused. Finally I told her my manager John was here and he would take the call. I handed him my headset and left.

Not the job or even the building, just the area. I went off to find JC. He was here so I went to Stephanie. Amazingly John followed me there (got another manager to take the call) and interrupted my complaint against him. Yeah I filed one with Stephanie and advice and counsel.

Of course this is where I discover my original complaint about Candace wasn't even filed, HR just gave me lip service. Now that pissed me off even more! I demanded that advice and counsel do something, they said they will. Who knows maybe they will but I truly doubt it. I said so when I complained about that, yes I emailed Brian Moyhnihan today.

So that's todays story. If I'm fired it wasn't for rudeness to a customer, it wasn't for stealing from the cafeteria, and it wasn't for hanging on a call after it was transferred, it was for having the backbone to stand up for myself. I just wish others had that courage, maybe it would be a better place to work. More importantly, maybe so many of my great former coworkers would still be there.